How You Will Benefit
A skillful investigator is crucial when employees claim they have been discriminated against based on their protected status under EEO-enforced laws. It is important that employer representatives can quickly uncover the relevant facts of what happened and skillfully draft a reliable report summary to determine a resolution.
Experienced EEO professionals deliver this course with an understanding of adult learning for increased interaction and comprehension. Content is designed for newly appointed employee complaint investigators seeking new skills and those wanting to update their knowledge and gain new tips and tools.
Course Objectives
Successful completion of this course will give participants an overall understanding of the investigative skills and knowledge mandated in the 32-hour required training under the EEO Management Directive MD-110, which includes:
- An overview and understanding of the entire EEO investigative process (both federal and private sector) to include time frames, EEO laws enforced by EEOC, and theories of discrimination.
- An understanding of the role and responsibility of an EEO Investigator.
- An understanding of investigative techniques and recordkeeping in the
handling of documents and medical information
- A step-by-step examination of how to:
- Accurately preparing an investigative plan,
- Identifying models of proof in employment discrimination cases
- collect and examine documentary and electronic evidence under the
appropriate discrimination theory,
- interview witnesses and make credibility determinations,
- An understanding of the components of a disability discrimination case, harassment
complaint, and the aftermath associated with retaliation claims.
- An understanding of what constitutes an impartial and inclusive report that enables a
reasonable decision-maker to conclude whether illegal discrimination occurred.
- An ability to assemble and organize the investigative file to include a draft summary.
Course Added Value
- An interactive setting for learning with peer professionals.
- An opportunity to apply concepts as you learn in a risk-free atmosphere
- An understanding of the federal versus private EEO reporting process
- Included materials: Investigator reference book, Participant Guide and handouts, and
must-have job aids.
- Attendees who complete all course requirements will receive an MD-110 Certificate of Completion, 30 SHRM-CP/SCP PDC Credits, and a Credly badge.
Past attendees say…
“Well worth the time spent.” “I would recommend this course to others.” “Group interaction and venue set-up were great.” “Sharing among peers was invaluable.” “The guest speakers brought valuable depth.” “We brought our whole team.” “The job aid was amazing. I won’t start an investigation without it.”
Who should attend?
- Any HR/Employee Relations Professional, independent contractor, or new federal investigator seeking to obtain the mandated MD-110 required of federal investigators.
- Any HR professional from the private, non-profit, and public sectors (state and local government), as well as representatives of contract businesses under OFCCP guidelines and those placing workers on Federal Government sites.
Register early! Class size is limited to create the best learning experience.
