Workplace Conflict Management & EEO Services

Frequently Asked Questions for Events Page 1. Who should attend Amediate’s EEO investigator training? Amediate’s training is designed for new and experienced EEO investigators, EEO counselors, HR and Employee Relations professionals, federal employees, independent contractors, case managers, and others involved in investigating or responding to workplace discrimination complaints. 2. What is the difference between the 32-hour training and the 8-hour refresher? The 32-hour MD-110 training provides foundational instruction for professionals who are new to EEO investigations or who need to complete the required initial investigator training. The 8-hour refresher is intended for trained investigators who need annual continuing education, legal and policy updates, and ongoing investigative skills development. 3. Does the 8-hour refresher meet the annual MD-110 refresher requirement? The 8-hour refresher is designed to meet the annual refresher requirement for EEO investigators under MD-110. 4. Are Amediate’s courses only for federal EEO investigators? No. Amediate works with professionals from federal agencies, state and local government, private businesses, nonprofit organizations, HR departments, and federal contractors. Some courses focus specifically on federal MD-110 requirements, while others address workplace investigations in non-federal organizations. 5. Are the courses offered virtually or in person? Most scheduled Amediate courses are offered live online. In-person training can also be requested for organizations and teams. Visit our HR and EEO Investigator Training for Teams page to learn more about customized onsite training options. 6. What topics are covered during the training? Topics vary by course but may include EEO laws and discrimination theories, investigative planning, interviewing techniques, evidence collection and analysis, credibility assessments, report writing, legal and policy updates, and common challenges faced by investigators and case managers. 7. Is the training interactive? Yes. Amediate’s courses are designed to provide an interactive learning environment where participants can discuss real-world investigative challenges, apply concepts, complete practical exercises, and learn from other EEO and HR professionals. 8. Will I receive a certificate of completion? Participants who complete the applicable course requirements will receive an Amediate Certificate of Completion. Specific attendance, participation, or assignment requirements will be explained during the course or included in the event registration information. 9. Do Amediate’s courses offer SHRM recertification credits? Yes, Amediate courses are approved for SHRM Professional Development Credits for SHRM-CP and SHRM-SCP recertification. The number of credits varies by course and will be listed on the event registration page. 10. How do I access a virtual training session? Registered participants receive instructions for joining the online session through the event registration and confirmation process. Participants should review their confirmation email before the course and contact Amediate if they have not received the necessary access information. Amediate’s current registration process uses Eventbrite and provides virtual meeting access to registered attendees. 11. What materials are included with the course? Materials depend on the course and may include a participant guide, investigator reference materials, handouts, job aids, practical exercises, and other tools that participants can use during future investigations. The materials included with a specific program will be identified on its event page. 12. How can I register or learn about upcoming course dates? Visit Amediate’s Events page and Eventbrite to view upcoming virtual and in-person training opportunities. Select the event you are interested in and follow the registration link to review the schedule, availability, pricing, and course-specific details.